Tuomikoski Legal developed a service that has driven the company's growth in Turun Teknologiakiinteistöt's premises. Three years, four spaces and four employees – these figures summarize…
Three years, four spaces and four employees – these figures summarize the journey of law firm Tuomikoski Legal so far in Turku Science Park.
– I founded Tuomikoski Legal three years ago and rented a room at Werstas in ElectroCity. A year later, I hired the first employee, and a year after that, two more, relates Samuli Tuomikoski.
Tuomikoski Legal is a law firm specializing in corporate disputes and business law, which Samuli Tuomikoski founded after working for a long time at another law firm. The company operated in three different spaces at Werstas until it became time to rent an entire 80-square-meter office in DataCity last November.
“Werstas was a great solution for us as a startup.”
– Werstas was a great solution for us as a startup, where we could scale our space according to our needs and where the membership included everything from furniture to cleaning and meeting rooms. We also got to know other people there and even gained some new customers.
A stylish office attracts
For Samuli Tuomikoski, it was clear that the new office should also be located in Turku Science Park, because that way the company is present where other companies are.
– Not everyone knows that you can get so many services here and that the spaces grow according to your needs. Science Park is a representative and functional area with a dynamic pulse, where you can meet new people at various events. Also, visiting our Helsinki office is easy from here, as you can leave your car in parking and hop on a train at Kupittaa station.
In the new office, we largely utilized the solutions of the previous tenant, such as desks. There was no need for renovations before moving in, as the office had been renovated just under two years earlier with neutrally stylish colors.
– The space is perfect for our needs, everything is representative and great. And it’s more pleasant to come to work when it’s stylish. Legal matters is also an industry where the client expects to see a certain style, and the appearance of the office also tells something about us as a company.
The customer is not always right
At the core of Tuomikoski Legal's operations is the desire to help SMEs, which sometimes means saying unpleasant things out loud.
– We are always on the client’s side, but we know what is possible and what is not. The client is not always right, and it is our job to say how things are. It would be a lie to claim that every case can be won, but with our help, some cases are less likely to be lost.
To meet the needs of SMEs, Tuomikoski Legal has developed a continuous advisory service where the client’s mandate is always open, but billing only occurs when the client has questions.
– The continuous advisory service lowers the threshold for verifying things with a familiar lawyer before starting a dispute, which in turn is at least 10 times cheaper than help given afterwards. The idea of the service is to prevent problems, for example, in questions related to contract terms.
The continuous advisory service has brought Tuomikoski Legal many long-term customer relationships, and this new approach to legal services also offers clients a cost-effective alternative to hiring an in-house lawyer.
– The continuous advisory service is a very good alternative to having your own lawyer, as we have broader expertise as a team than one person can have. Also, costs only accumulate when the service is used.
If Samuli Tuomikoski had the opportunity to give one piece of advice to SMEs, what would it be?
– There are no wrong or stupid questions, except perhaps those that are left unasked entirely.
